When you try to open Yandex, but nothing happens, the first thing you need to check is your Internet connection. If you can't open any other web page, the problem is probably with your internet connection. Try rebooting your router or modem, check your cables, and make sure you're connected to the correct Wi-Fi network. If all this does not help, contact your Internet service provider. They may have network problems. It happens that when you try to open Yandex, the browser does not load. In this case, first of all, you need to check for problems with the browser itself. One of the most common ways to solve problems with the browser is to clear the cache and history. This allows you to get rid of unnecessary data that can lead to conflicts and errors when loading the page. To do this, click on the 'Settings' icon in the upper right corner of the browser, select 'History' and 'Clear history'. Then select the options you want and click 'Clear data'. If the problem is not resolved, you can try restarting your browser or checking for updates.
If you cannot open Yandex, this may be due to DNS or proxy server problems. DNS problems can be caused by network configuration problems, incorrect DNS server settings, or problems with your Internet service provider. If you are using a proxy server, you need to ensure that its settings are correct. If you are not sure about the correct settings, you can contact your ISP support or try using a different DNS server. Clearing the DNS cache may also help. If these methods don't help, the problem may be due to other factors, such as a site being blocked in your region or on your device.
If you have problems opening Yandex, you should not immediately blame your Internet provider or your own computer. Perhaps the cause of the malfunction lies on the Yandex side. To check the status of Yandex services, you can use a special service that displays the current status of all services. If the problem is really related to Yandex, then the only thing left to do is wait for the problem to be fixed by the company. If the problem persists, you should contact Yandex support for help.
When you cannot open Yandex, this may be due to blocking access to the site. One possible source of blocking could be your antivirus or firewall. If you are unable to access Yandex, check your antivirus and firewall settings to make sure they are not blocking access to the site. If you find such settings, try temporarily disabling them and try opening Yandex again. If this helps, then you will need to change your antivirus or firewall settings to allow access to Yandex.
If you have problems accessing Yandex, one of the first solutions may be to restart your router or computer. This can help resolve minor technical glitches that may occur when using the Internet. To do this, you need to turn off the device for a few minutes, and then turn it on again and try to access the Yandex website. If the problem persists, then you should turn to other methods to solve the problem.
7. Check for viruses on your computer: run an anti-virus scan
If you are faced with the problem of Yandex not working, the reason may be the presence of viruses on your computer. Viruses can block access to certain sites and programs. To solve the problem, you need to run an antivirus scan. If you have already installed an antivirus program, simply open it and run a full system scan. If you do not have an antivirus program or it is outdated, it is recommended that you install a new version and update the database. You can also use an online scanner, for example, Dr.
Web CureIt or Kaspersky Virus Removal Tool. After the scan is complete, remove all detected viruses and reboot your computer. Check Yandex - if the problem is solved, then viruses were the cause. If you tried to solve the problem yourself, but Yandex still does not open, contact technical support at support@yandex.
ru. Describe your problem in as much detail as possible and attach screenshots if necessary. Yandex technical support will be happy to help you at any time of the day or night. Don’t hesitate to ask for help, because Yandex is not only a search engine, but also many other services that can be important for your life.
Read further:
English 
Russian